Coronavirus Update

We extend our sympathy and co-operation to everyone affected by the COVID-19 pandemic and the drastic measures governments are implementing to prevent its spread.

Whilst many of you are sitting at home, why not go on a “virtual” holiday with us. We have many sample itineraries as well as tours and safaris that have already been booked for you to look through. Browse our website – there is lots and lots of information for you.

The situation in South Africa still sees new cases being confirmed daily and Namibia has also recently seen an increase in new cases, despite a period of not having any new reported cases between 5 April and 21 May. Thankfully most of the new cases are of people currently in quarantine with only a few cases confirmed as local transmission.

South Africa and Namibia moved into phase 3 of the lockdown from the beginning of June as lockdown measures continue to be relaxed, although borders are still closed.

Not much changes in terms of travel for now, but for all living in either of these countries, the new normal continues to evolve as restrictions are removed. As from 30 June, Namibia will move into stage 4 and between 15 July and 15 August, Namibia will conduct a targeted tourism revival in collaboration with the private sector. Hopefully this will see tourism and travel opening up again soonest, but for the time being tourist movement will be carefully selected and limited with some restrictions still in place.

Under review, it is predicted that travel will ensue from the 18th of September and although the situation changes daily, we are hopeful to have more clarity in the coming weeks. We are happy to report that over 50% of our clients have deferred their trips to 2021.

WHO Report - Global (1 June)

With this pandemic comes many changes and we have had to revise our cancellation / postponement policy as follows:

If a tour/safari is postponed to run in the following 12 months of postponement, we will endeavor, where possible, not to increase your quote but this does depend on assistance from our suppliers

The majority of suppliers (lodges/hotels/car hire) have indicated that if a tour is postponed with set dates within the next 12 months that they will also honour the present rates and quote given

If the tour is postponed more than 12 months in advance, there is a possibility of a small extra cost due to seasonal or annual rates

If a tour is postponed from now, up to 5 years from now, your deposit will be held in trust and credited to your next booking

Any tour that is cancelled completely without it being postponed, the non-refundable 20% deposit will be forfeited and cannot be refunded

Any tour cancelled, and fully paid, the refund will depend on supplier cancellation policies but we will endeavor to refund as much as possible

Each cancellation is treated separately, and we negotiate with suppliers to ease their cancellation policies

Please use this time to plan and when all this is behind us, we can assist with your next holiday to this beautiful part of Africa. Your assistance and understanding is appreciated.